Return Policy
We want you to be completely satisfied with your purchase
Return Window
You have 30 days from the date of delivery to initiate a return. Items must be returned within this timeframe to be eligible for a refund or exchange.
Return Conditions
To be eligible for a return, items must meet the following conditions:
- Items must be unused and in the same condition as received
- Items must be in original packaging with all tags attached
- Proof of purchase or receipt must be provided
- Items must not show signs of wear or damage
How to Return
Follow these simple steps to return your item:
- Contact our customer service team to initiate your return
- Pack the item securely in its original packaging
- Include your order number and reason for return
- Ship the package using a trackable shipping method
- Keep your tracking number for reference
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.
Please note that it may take additional time for your bank or credit card company to process the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service for all returns.
For defective or incorrect items, please contact us for a prepaid return label.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Personal care items
- Sale or clearance items
- Custom or personalized products
Questions About Returns?
Our customer service team is here to help with any questions about our return policy